How to Pay your Rent

customer checking Incommunities facebook page on mobile

Direct Debit

Paying by Direct Debit is by far the easiest way of ensuring your rent is paid on time. The money goes in straight away and there is no danger you will forget to pay. Payments can be made weekly, fortnightly or monthly on a day that suits you. You will have peace of mind knowing your rent is always paid on time. It’s easy – just call the Income Team on tel: 01274 254777 or WebChat us through the link below.

 

Internet Payments

Can be made by logging into www.santanderbillpayment.co.uk where you will be redirected to the Santander Billpay website. This is free to use for any Debit Card holder.

You will need to log in one time and after that it is really simple.

You will need to quote your Tenancy Reference Number beginning 85 on your rent payment card or rent statement. Contact us via WebChat if you need this number.

 

By Phone

Please contact the Income Team on tel: 01274 254777 to pay by debit card or WebChat us through the link below.

 

Telebanking

You can pay your rent over the phone directly from your bank account if your bank offers a telebanking service. You will need to provide your bank with your tenancy reference number from your rent payment card and Incommunities bank details which are: 

 

Barclays Bank PLC

Account Number: 80498890

Sort Code: 20-12-12

 

In Person

The Quays
Victoria Street
Shipley BD17 7BN
telephone: 01274 257300
email: enquiry@incommunities.co.uk

Google Map

 

You can pay your rent at any Post Office or Payzone outlet anywhere in the country but be sure to take your rent payment card with you.

This service is provided free of charge.

Post Office and PayZone Logo

 

Standing Order

A standing order is similar to a Direct Debit but it is set up by yourself via your own bank. You can download and fill in a standing order form here for you to take to your bank.  

 

Barclays Bank PLC

Account Number: 80498890

Sort Code: 20-12-12

Also include your tenancy reference number, the amount you wish to pay and the frequency of payment. Remember if you are not paying weekly you need to make arrangements to pay upfront.

Finally do not forget to tell us that you  have told us you have set up a standing order. Email us at income@incommuntiies.co.uk telling how much you will be paying and how often. By doing this it will stop us from making unnecessary contact with you.

 

Bank Transfer/Direct Payment

You can arrange a direct payment through your own bank. You will need your tenancy reference number and Incommunities bank details: Barclays Bank PLC, Account Number 80498890, Sort Code 20-12-12

 

If you are having difficulty paying your rent please contact the Income Team on 01274 254777

 

There are a number of ways we can help – we can agree a payment plan with you, help you look into any benefits you may be entitled to or put you in touch with local organisations who can give you free financial advice.

 

What happens when your rent falls into arrears? 

As soon as your account falls into arrears we will contact you to find out why and try to help. However, we do have a range of options open to us for anyone continuously failing to pay their rent. These include taking arrears direct from benefit payments or even taking the matter to court.

 

Rent payment calendar

You can download a useful rent payment calendar to check when your rent is due - click here.