News

Customer Conference, your conference

Come along to our customer conference on Friday 22nd November. 

10.30am – 3.30pm – pop in for a bit, or stay for the whole session, whatever suits you. 

Connecting our Board with colleagues and customers

In October, our Board and Customer Experience Committee members had their away day at Café West in Allerton. It wasn’t just a meeting; it was a chance for Board members to see and experience our community spaces and hear directly from colleagues and customers.

Don’t miss out on Pension Credit and Winter Fuel Payments

We’re calling on all our customers of pension age to check if they are claiming the benefits they are entitled to we’re offering support to make the process easier.  

With up to £ 2.1 billion of Pension Credit going unclaimed , we want to help our customers access the benefits they are entitled to .  

New playground in Strensall Green opens in time for half-term

Residents of Strensall Green and surrounding areas now have a new playground to enjoy.

Following the removal of the old playground equipment in July, which was deemed unsafe, the new playground was recently completed.

Affordable housing explained at Soothill Community Centre

Local residents living near Soothill Community Centre are invited to attend an event on  Monday, 21st October, from 11:30 AM to 2:00 PM  to learn more about the next stage of The Orchards development.

Service Charge Improvement Survey

We want to be as clear as possible with you about how and why we charge for the services that we provide.

That’s why we’re working with a specialist surveying company called McDowalls to review our services.

Incommunities secures £50m new funding from ABN AMRO Bank

Bradford based social housing provider Incommunities has secured a new five-year £50m deal with ABN AMRO.

The loan is a revolving credit facility (RCF) and marks the beginning of a new partnership with the bank.

School uniform vouchers available for customers

Thousands of our customers will be offered vouchers for school uniforms to alleviate pressures surrounding the cost of living. 

With no qualifying criteria, families can access vouchers after a discussion with the Money Matters team about their current circumstances. 

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