Policy Documents

We have a wide range of policies covering repairs to environmental sustainability, and everything in between.

These policies are crucial to a successful partnership between Incommunities and customers like you. They document what you can expect from us and what we need from you in return.

Customers are at the heart of each of each and every one of these policies, which is why we involve our customer groups in the development.

Click on each of the titles to download or view each document.

 

A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z  

 

A

Allocations and Lettings Policy

Anti Slavery Policy

Anti Social Behaviour and Hate Crime Policy

Asbestos Policy

C

CCTV Policy

Code of Conduct

Complaints Policy

Compensation Policy 

D

Damp, Mould and Condensation Policy

Data Protection Policy

Domestic Abuse Policy

E

Electrical Safety Policy

Environmental Sustainability Policy

Environmental Sustainability Strategy

Equality and Diversity Policy

F

Fire Risk Assessment Policy

G

Gas and Heating Policy

H

 

Home Alterations

I

Income Collection Policy

L

Leaseholder Gas Safety Information

Lift Safety Policy

M

Mobility Scooters

P

Personal Indicators Policy

R

Rent Policy

Responsive Repairs Policy

S

Safeguarding Policy

Sales Policy

Service Charge Policy

Social Value Policy

Standard Terms and Conditions of Purchase

T

Tenancy Management Policy

V

W

Water Hygiene Policy

Whistleblowing Policy